Frequently Asked Questions


What is the advantage of booking through the hotel and not through
If you book directly with the hotel you have better cancellation conditions, more choice of room types and we always try to be 5% cheaper than In addition, you can arrange special requests or questions directly through our reception instead of customer service.


Do I have to provide my credit card details when making a reservation?
Only if you want to pay the deposit by credit card. If you do this via IDEAL or bank transfer, this is not necessary – although you will receive messages about this.


What time can I check-in?
Check-in is from 3 p.m. If you want to use the room earlier, you can book an early check-in. For €17.50 you can use the room from 13:00 (not possible for the De Waker apartment).

In the apartments

Are pets allowed?
Pets are not allowed in the hotel. You can only bring your pet in our hotel suite with kitchen. You can indicate this at the reception and we will charge a surcharge of €15 per dog per night.


What time do I have to check-out?
Check-out is until 12:00. If you want to use the room until later, you can reserve a late check-out. For €17.50 you can use the room until 2 p.m. (not possible for apartment De Waker)


What rates can I book?
You can book the competitive non-refundable rate or the flexible rate.